Frequently asked questions
Find the answers to our frequently asked questions, if you still need help get in touch below.
How long does printing take?
We understand timing matters. Our printing services are fast and efficient, with options for express delivery when you need them urgently.
Standard printing typically takes a few days, but expedited services ensure your order arrives as soon as possible.
You can rely on our reliable delivery times to keep your projects on schedule.
Can you design my artwork?
Yes, our designers are ready to bring your ideas to life. Simply select the “Design my artwork” option above and our team will be in touch to discuss your requirements.
Can you provide me with a custom quote?
In search of a unique product you can’t find listed on our site, or perhaps you’ve spotted something in our selection but it doesn’t quite align with your precise needs and specifications?
Our friendly team are available to provide you with a custom quote. Get in touch via Support@DuskLab.co.uk or 01249 588851.
Can someone help with my order?
Yes, our friendly team are ready to help answer your questions.
Get in touch via Support@DuskLab.co.uk or 01249 588851.
Our clients say it better than we do
We believe in building long-lasting relationships with our clients by truly understanding their needs and going above and beyond to exceed their expectations.
4.8 out of 5.0 based on 40+ reviews
Steve
Dusk Lab have been great to work with and offer a conscientious service. Jake replies to every request promptly whilst guiding us with his in depth knowledge. Happy to recommend.
Matt
Jake has helped us in areas we have no clue about, his creative touch and air of professionalism he has bought to our brand is on point and exactly what we needed.
He remains in contact when we need him and has gone above and beyond to help us push areas we didn't even think about.
Lisa
If I could give Dusk Lab more stars I would. I run two businesses and have worked with Jake on several different occasions and projects over the past few years. Jake is always super quick to respond to queries and his knowledge and experience are invaluable. I wouldn't hesitate to recommend to others.
Sam
Jake at dusk lab was knowledgeable, patient and generous with his time and expertise. could not have been more helpful and we are delighted with the outcome.
Del
Have to say I have been really impressed by the quality and service I have received from Dusklab. Even my client are saying how clean and efficient the website is. Can’t thank Dusklab enough for having to deal with a difficult customer like me. Always available to help and committed to delivering a superb end product.
Heather Guerrero
I'm so glad I discovered Lumi, it's made my writing process so much more enjoyable.